WellRooted ("we," "us," "our") is a habit-building program for mental wellness, operated as a sole proprietorship by Anand Kumar Mallik, based in Bangalore, Karnataka, India. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register for the free trial, join live sessions, or purchase a membership plan.\n\nBy using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
We collect the following categories of information:\n\n- Identity & Contact Information: your name, WhatsApp number, phone number, and email address, collected when you register for the free trial or contact us.\n\n- Payment Information: billing details processed when you purchase a 3, 6, or 12-month membership plan. Card and payment details are collected and processed directly by our third-party payment gateway — we do not store your full card or bank details on our servers.\n\n- Usage Information: pages visited, session duration, device and browser type, and general location, collected automatically through cookies and analytics tools.\n\n- Session & Program Data: your attendance, habit-tracking responses, and check-in updates shared with us over WhatsApp as part of the program.\n\n- Voluntary Information: anything you choose to share with us during live sessions, 1:1 support conversations, community circles, or through direct communication (email, WhatsApp, phone).
We use the information we collect to:\n\n- Register you for the free trial and deliver live sessions, Monday to Friday, 9:00–10:00 AM\n\n- Send session links, reminders, accountability check-ins, and habit-tracking nudges via WhatsApp\n\n- Process payments for membership plans and send related receipts/confirmations\n\n- Respond to your queries via email, phone, or WhatsApp\n\n- Improve our website, program content, and overall user experience\n\n- Send you occasional updates about the program, offers, or new features (you can opt out anytime)\n\n- Comply with legal obligations and enforce our Terms of Use
Session links, daily reminders, accountability check-ins, and habit-tracking updates are sent through WhatsApp. By providing your WhatsApp number, you consent to receiving these program-related messages. WhatsApp is operated by Meta Platforms, Inc., and your interactions on WhatsApp are also subject to WhatsApp's own privacy policy.\n\nLive sessions are conducted through a video-conferencing platform. As stated in our program terms, sessions are not recorded — we do not retain video or audio recordings of live sessions.
We use cookies and similar tracking technologies, including Google Analytics and Meta (Facebook) Pixel, to understand how visitors use our website, measure the effectiveness of our marketing, and improve our services. These tools may collect information such as your IP address, browser type, pages visited, and referral source.\n\nYou can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
We do not sell your personal information. We may share information with:\n\n- Payment processors, to complete your membership purchase securely\n\n- WhatsApp/Meta, to deliver session links and reminders\n\n- Analytics and marketing providers (e.g., Google, Meta), in aggregated or pseudonymized form where possible\n\n- Legal or regulatory authorities, where required by applicable law\n\nWe do not share information shared during live sessions or 1:1 support conversations with any third party, except where required by law or to prevent harm.
WellRooted is a habit-building and wellness coaching program. It is not a clinical, therapeutic, or medical service, and information shared during sessions is not treated as a medical or clinical record. However, we understand that conversations about stress, anxiety, sleep, or personal wellbeing can be sensitive, and we handle this information with care and discretion.\n\nIf you are experiencing a mental health crisis, please contact a licensed mental health professional or emergency services immediately. WellRooted is not equipped to provide emergency or crisis support.
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to legal or contractual retention requirements (e.g., payment records for tax purposes).
Subject to applicable law, including the Digital Personal Data Protection Act, 2023 (India), you have the right to:\n\n- Access the personal information we hold about you\n\n- Request correction of inaccurate or incomplete information\n\n- Request deletion of your personal information\n\n- Withdraw consent for marketing communications at any time\n\n- Raise a grievance regarding how your data is handled\n\nTo exercise any of these rights, contact us at support@wellrooted.in.
Our program is intended for individuals aged 18 years and above. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
Our website may contain links to third-party websites or services (e.g., payment gateways, social media). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
For any privacy-related questions, concerns, or grievances, please contact:\n\nAnand Kumar Mallik WellRooted 17, 6th Main, 2nd Cross, Vinayaka Layout, Chinnapanahalli, Bangalore – 560037, India Email: support@wellrooted.in Phone: +91 74066 75714